Project Title |
Development of Fault Notification Message Transmission System |
Task Performed |
Added user notification message management and alert functionality. |
Main Tasks & Achievements |
Main Tasks:
- Implemented DB storage and management for notification templates, recipients, and send request data
- Improved MFC client UI for sending requests and viewing transmission history
- Enhanced relay alarm code by adding new fault conditions, with logic to transmit signals to server when triggered
- Developed trigger logic for fault detection and automated message transmission on event occurrence
- Implemented logic to auto-generate alert messages by linking fault history with device information
- Designed MFC-based UI to allow users to configure recipients and message formats
- Developed DB logic for querying fault information and reflecting processing results
Main Achievements:
- Enabled proactive prevention of apartment-level internet failures
- Reduced field engineer response time by ~30%, improving customer support quality
- Decreased average alert recognition and response time by over 30% (based on internal tests)
- Maintained 0% alert/message omission rate for over 3 months, enhancing system reliability
- Continued reduction in response time after fault occurrence due to stable alert system
|
Role |
MFC Client Application Developer |
Tech Stack |
- Language: C++ (MFC)
- Tool: Visual Studio 2012
- Database: Informix
- Version Control: TortoiseSVN
|
Research Period |
February 2024 – April 2024 |
Affiliated Institution |
BaeknyeonSoft |